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How do I order macarons?
The macarons can be ordered in our online shop via "Order" button, by phone, by email (firstname.lastname@example.org) and in the shop on site.
When will my ordered macarons be produced?
The macarons ordered are freshly produced after receipt of the order and delivered within 7 days or made available for collection.
Where are my macarons made?
Our handmade macarons are made fresh every day in our bakery in Wiesbaden.
What ingredients are in the macarons?
Our macarons are gluten free. They are made from fresh and high-quality raw materials - if possible regional and in organic quality. No artificial flavors and no preservatives. You can download a list of allergens and ingredients here.
How long will my macarons keep fresh?
The general shelf life of macarons, at max. +7 °C refrigerator temperature, is up to 7 days. The MHD is printed on the supplied label. The macarons taste best when eaten fresh after delivery.
If you want to enjoy the macarons longer, you can store them in an airtight container in the freezer for up to 2 months.
How are my macarons shipped?
The macarons are shipped with DPD FOOD. We ship the macarons in shatterproof packaging in sustainable refrigerated shipping. With our cooling system, the macarons stay fresh for 48 hours in the shipping box. On request, we can also ship on the desired date with DPD FOOD Express.
When will I get my macarons?
The shipping days for orders are Tuesdays and Thursdays. All orders placed Saturday through Tuesday will ship on Thursday. All orders placed Wednesday through Friday will be shipped on Tuesday. The delivery takes place in 1 to 3 working days with DPD FOOD. For deliveries on the desired date, we also ship with DPD Food Express.
Can I pick up my macarons from the bakery?
All ordered macarons can be picked up at Herderstraße 26 in Wiesbaden by arrangement.
Can I have my macarons printed?
We print macarons individually according to customer requirements. Here we can implement everything from logos, lettering to images to customer requirements.